Frequently asked questions

Customer Service of
All frequently asked questions to the customer service have been collected on this page. Before contacting us via the contact form, please read these frequently asked questions. Your question, and the answer, is probably among them.

Google Play Gift Cards codes are issued once only and therefore these should always work. If this is not the case, you might not have an American Google account. This is a requirement to redeem your Google Play Gift Card code. You can check via if you have an American Google Wallet account.

In case your question remains unanswered, please contact us.